Learning Objectives:
Understand various formats of letter writing.
Learn to differentiate between different types of letters and their purposes.
Master the art of effective e-mail communication.
Develop proficiency in crafting concise and impactful SMS and pings.
Acquire knowledge of business SMS writing rules and texting etiquette.
Enhance skills in conveying messages clearly and persuasively through written communication.
Knowledge Covered:
Various formats and structures of letters.
Types of letters commonly used in business correspondence.
Guidelines for professional e-mail writing.
Characteristics of effective written communication.
Rules and etiquette specific to business SMS and texting.
Skills Covered:
Letter writing proficiency.
E-mail composition skills.
Concise and effective messaging through SMS and pings.
Understanding and applying texting etiquette in a professional context.
Clear and persuasive written communication skills.
Key Takeaways and Benefits:
This comprehensive training course equips participants with essential knowledge and skills to excel in written communication across various mediums. By mastering different letter writing formats, understanding the nuances of e-mail etiquette, and becoming adept in crafting impactful SMS and pings, participants will enhance their professional communication abilities. The course not only focuses on imparting theoretical knowledge but also emphasizes practical application, enabling participants to communicate confidently and effectively in diverse business scenarios. With enhanced communication skills, participants will experience improved productivity, stronger professional relationships, and greater success in their endeavors.